Order Processing and Shipment Policy
Orders are processed Monday through Friday excluding holidays. Most orders received before 11:00 AM Pacific Standard Time are processed the same business day. Orders received after 11:00 AM Pacific Time are processed the following business day.If a product is on back order, it will be shipped as soon as it arrives.
US Shipping Charges
Up to $50
$51 to $150
$151 to $199
$200 and above
USPS Priority Shipping
All shipping charges are in US Dollars. Add $5.00in for shipping to Hawaii and Alaska. For shipments to APO, FPO addresses and U.S protectorates including Puerto Rico and Guam, please call 208-267-9819.
Shipment to Canada
Shipments to Canada are sent via the U.S. Postal Service. Any applicable duty and taxes will be collected upon receipt. Please call 208-267-9819 for shipping costs.
Delivery Transit Time
We cannot guarantee when an order will arrive. But in most cases packages mailed with USPS priority mail are delivered within 2 to 3 business days. Consider any shipping or transit time offered to you by Eco-Beauty® only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
TaxesEco-Beauty® Organics shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Idaho. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Eco-Beauty® Organics reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Although we make every effort to pack our products carefully, errors or damage does occur occasionally. When your product arrives, please check your order carefully. In the event that a shipping error occurred or the product is damaged or expired, we will exchange it with no extra shipping costs. Please call or email our office within 2 business days. We will notify the shipper to place a claim, and you will be contacted about pick up. Please keep the original packaging intact for the delivery person to inspect and document the damage. Call our office (208-267-9819) for return instructions.
Our products are formulated without any harsh or irritating synthetic or petroleum based ingredients and therefore very gentle by nature. But you must keep in mind that it is possible to develop allergies or sensitivities to any substance on earth - including natural substances. If you have known allergies, allergy-prone, sensitive or over-reactive skin, you should carefully review ingredient list before using any new product. To avoid product returns customers with allergy-prone and sensitive skin should try a sample first before purchasing full-sized containers.
Eco-Beauty® Organics did not create the products, product contents or packaging used. Because Eco-Beauty® Organics did not create these products, product contents and/or ingredients our company cannot be held liable for the product, product contents/ingredients and reactions to said product contents/ingredients. It is the responsibility of the customer to carefully review ingredient list and if necessary to consult with a health care professional before using any of our products.
Eco-Beauty® Organics reserves the right to change or modify these terms and conditions of use at any time.
ADDRESS AND CONTACT INFORMATION
Eco-Beauty® Organics is located at 513177 Highway 95 N, Bonners Ferry, ID 83805. Mailing Address is P.0. Box 1719, Bonners Ferry, ID 83805. Telephone number is (208) 267-9819 and our facsimile number is (208)-209-8439. You may send e-mail to Eco-Beauty Organics at sales (at) eco-beauty dot com.